When burning a candle for the first time, it is important to give it a "memory burn". You should burn your candle for 1 hour for each inch of its diameter. Example: a candle 3" in diameter should be burned for three hours to establish its "memory".   This allows your jar candle to establish a full melt pool increasing the scent throw.  If a candle isn't given its correct  memory burn (meaning your candle is burned for a short period of time), it will "Core Burn" down the center and a good scent throw cannot be achieved.  Also, you'll be left with wax at the bottom and at the sides.



Drafts or extreme room temperatures can cause uneven burn. The wick must always be kept centered. If a wick  ever moves to one side while burning, extinguish candle, and reposition wick to the center. Also make sure your wick is centered each time you extinguish your candle.



*Votive problems*
Votives must be burned in an appropriate votive holder. An appropriate votive holder for a SOY candle is a snug fit. Do not burn in a votive holder that is to big.
   If the candle is  not burned in an appropriate holder, votives will completely liquefy in about 15 to 20 mins., leaving a big puddle of molted wax!



Why is my wick burning itself out?
Keep the wick trimmed to 1/4"
Try not to trim the wick too short though, as the flame can drown when the wax melts around the wick and that can cause a wick to burn itself out.



*Black Soot Problems*

No candle can be totally soot free, but soy wax candles do have less soot and more importantly no toxins in the soot.  Black soot is caused by a candle that is smoking (in our candles this is typically from too long of a wick!)       
There could be several reasons why you are getting black soot.

1. most important, make sure that you trim the wick to 1/4" each and every time before you light your candle. 

2. make sure that you are not burning your candle in a draft. Any draft of wind will make the candle flame flicker and smoke.

3. when you are trimming your candle wicks, do not leave the trimmings in the candle wax . This will cause black soot.

4. Make sure that there is enough air space around your candle.

Meaning do not burn candles in areas like in a small space such as a bookshelf. Besides the fact this would be totally UNSAFE!  This  also inhibits the amount of oxygen that is getting to the wick of the candle and will cause black soot to form. Always burn your candles on a FIRE PROOF surface and NEVER leave unattended.



*My wick is Off-Center *

A wick can burn off-center especially if your wick is not trimmed the way it should be.
If an off-center wick is causing your candle to burn unevenly, simply extinguished the wick  an move to the center of the candle with a metal spoon while the wax is still soft.
Why is my scent throw not as strong?
Why did my candle burned straight down the middle?
Why do I have wax left over at the bottom of my candle?
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